![]() The ISO 9001 requirements for Purchasing (section 8.4) itemize basic processes that will put you and your suppliers on the same page. ![]() Without this clarity, neither you nor your suppliers will know what to expect, which will inevitably lead to problems down the road. These needs then must be translated into criteria for choosing suppliers and requirements for them to meet. This influence starts with you having a clear understanding of what your needs are regarding purchased materials and services. While your suppliers’ operations are not under your direct control, your purchasing power can give you significant influence over which suppliers you do business with and how they meet your needs. ![]() It is surprising how many times a ‘supplier problem’ actually has its root cause in your own organization stemming from internal miscommunication, inaccurate information or other mishaps that lead to ‘mistakes’ made by a vendor. Controlling What Is Not Under Your Direct Control
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